Last updated: 19th November 2025
These Terms and Conditions set out how you may use our website, online training platform, and any courses provided by REACT Learning. By creating an account or accessing our content, you agree to these terms. If you do not agree, do not use the system.
1. About Us
REACT Learning provides online training courses for the hospitality and construction sectors.
All references to “we”, “us”, and “our” refer to REACT Learning.
2. Use of Our Platform
You must:
- Be at least 16 years old or authorised by your employer.
- Provide accurate registration information.
- Keep your login details private.
You must not:
- Share your account with anyone else.
- Copy, scrape, or redistribute our training content.
- Attempt to bypass security or access areas you are not authorised to use.
We may suspend or remove your account if you misuse the platform.
3. Course Access
When you purchase a course, you receive a non-transferable licence to use the material for your own learning.
Content may include videos, quizzes, written modules, downloads, or assessments.
We reserve the right to update or change course content at any time to keep it accurate and compliant.
4. Payments and Refunds
All prices are listed clearly on the website.
Once a learner account is activated or a course is accessed, refunds are not normally offered, unless required by UK consumer law.
If you believe you are entitled to a refund, contact us and we will review the request.
5. Employer Accounts
If you are an employer:
- You are responsible for assigning courses to your staff.
- You must ensure your staff have permission to use the platform.
- You are responsible for any activity carried out under your organisation’s account.
We are not responsible for internal company training records outside our platform.
6. Completion Certificates
Certificates confirm that a learner has completed a course.
They do not guarantee competence or legal compliance unless specifically stated.
Some industries require additional assessments or practical training; it is your responsibility to check these requirements.
7. Accuracy of Information
We take care to ensure training content is accurate at the time it is created.
However:
- Regulations change
- Best practices evolve
- Real-world scenarios may vary
We do not accept liability for how you or your organisation apply the information.
Always follow your workplace policies and legal obligations.
8. Platform Availability
We aim to keep the site running at all times.
We cannot guarantee uninterrupted access and may carry out maintenance when needed.
We are not liable for downtime, data loss, or any technical issues beyond our control.
9. Intellectual Property
All course content is owned by REACT Learning.
You may not:
- Copy
- Redistribute
- Repackage
- Sell or resell
any part of our training material.
Legal action may be taken against copyright infringement.
10. Data Protection and Privacy
We process personal data in accordance with UK GDPR.
For full details, see our Privacy Policy.
By using the platform, you agree that:
- We may store your training progress
- Your employer (if applicable) may view your course completion
- We may contact you with service updates
We do not sell user data.
11. Liability
To the full extent permitted by law:
- We are not responsible for any loss of income, business interruption, or indirect damages caused by using our platform.
- Our training does not replace legal advice, professional judgement, or statutory qualifications unless specified.
Your use of the platform is at your own risk.
12. Termination
We may suspend or terminate your access if:
- You breach these terms
- You misuse the platform
- Fraud or unauthorised access is suspected
You may close your account at any time by contacting us.
13. Changes to These Terms
We may update these Terms and Conditions at any time.
Major changes will be announced on the site.
Continued use of the platform means you accept the updated terms.
14. Contact Us
If you have questions about these terms, contact us via our contact page